Last updated: 12/01/2026
I stand behind my coaching and want you to feel confident when you sign up.
That’s why I offer a 30-day money-back guarantee on all online personal training programs.
If, within the first 30 days of your coaching start date, you feel the program isn’t the right fit for you, you can request a full refund — no awkward conversations required.
To ensure the program has been given a fair try, you must have:
Completed the onboarding process
Followed the initial training and nutrition guidance provided
Communicated any concerns so adjustments could be made
(This helps me make sure the program genuinely wasn’t suitable, rather than a fixable issue.)
You must also have followed the terms & conditions to be eligible for a refund
Due to the personalised nature of online coaching — including custom programming, nutrition guidance, and ongoing support — refunds are not available after the first 30 days.
You may cancel future payments at any time in accordance with your coaching agreement.
Simply email contact@jacobchamingspt.com within the first 30 days with your request.
Approved refunds will be processed within 5–10 business days.