1. Services Provided
- Online personal training includes personalised exercise programming, coaching guidance, nutrition advice and targets, and support delivered remotely.
- Services do not include medical advice, diagnosis, physical therapy, or in-person supervision.
2. Client Responsibilities
You agree to:
- Complete all onboarding forms honestly and accurately, including health screening.
- Inform the Coach of any injuries, medical conditions, medications, or changes in health.
- Perform exercises in a safe environment using appropriate equipment.
- Follow instructions and stop exercising if pain, dizziness, or discomfort occurs.
Failure to disclose relevant health information may increase your risk of injury.
3. Health & Medical Disclaimer
- The Coach is not a medical professional.
- You may be advised to seek clearance from a GP or healthcare professional before participating.
- You participate voluntarily and accept responsibility for your training activities.
4. Payment Terms
- All services must be paid in advance.
- Payments are processed via third-party providers.
- Prices are listed in GBP unless otherwise stated.
Subscriptions
- Subscription payments renew automatically unless cancelled in accordance with Section 6.
- Failed payments may result in paused services until payment is resolved.
5. Cancellations, Pauses & Refunds
- If you don't want to continue within your first 2 weeks of coaching I will refund you in full
- You may request to pause coaching due to illness, injury, or exceptional circumstances (at the Coach’s discretion).
- Failure to engage does not entitle you to refunds or extensions.
- You may cancel a subscription by providing at least 7 days’ notice before the next billing date.
- Cancellation requests must be communicated over email. This can be done at any time, there is no fixed contract
- Access to coaching ends at the conclusion of the paid period.
6. Programme Delivery & Communication
- Programmes are typically delivered within 24–48 hours after onboarding and payment.
- Communication methods and response times will be outlined at the start of coaching.
- Excessive or abusive communication will not be tolerated and may result in termination of services.
7. Results Disclaimer
- Results cannot be guaranteed.
- Progress depends on factors including consistency, effort, nutrition, sleep, stress, and adherence.
- No specific outcomes (fat loss, strength, physique changes) are promised.
8. Liability
- The Coach is not liable for injuries, losses, or damages resulting from:
- Misuse of provided instructions
- Failure to follow guidance
- Failure to disclose relevant health information
- Nothing in these terms excludes liability for death or personal injury caused by negligence, as required by UK law.
9. Intellectual Property
- All programmes, materials, and content provided remain the intellectual property of the Coach.
- Materials are for personal use only and must not be shared, copied, or redistributed.
10. Data Protection (GDPR)
- Personal and health data are collected and processed in accordance with UK GDPR.
- Full details are outlined in the Privacy Notice, which forms part of these Terms.
11. Termination of Services
The Coach reserves the right to terminate services without refund if:
- These Terms are breached
- Unsafe behaviour continues
- Communication becomes abusive or inappropriate
12. Governing Law
- These Terms & Conditions are governed by the laws of England and Wales.
- Any disputes will be subject to the jurisdiction of the UK courts.
13. Acceptance of Terms
By purchasing services and/or ticking the agreement box during onboarding, you confirm that you have read, understood, and agree to these Terms & Conditions.